Owner Feedback

ARCpoint Labs boasts of some of the most savvy business owners in any franchise group. Our owners are driven to succeed in the drug testing industry in their local markets. Here is just a sample of what some of them say about their experience with ARCpoint Labs.


“Our ARCpoint Labs franchise has been and continues to be a rewarding experience, both entrepreneurially and financially. The ARCpoint Labs Franchise Group is very supportive and constantly seeks opportunities to expand the system in an effort to enhance the value of the individual Franchisees and the Group as a whole. We are proud to be a member of this team.”

Jon Helm
ARCpoint Labs of Herndon, Virginia
Franchisee since March 2010


“I decided several years ago that I wanted to get into business for myself and after doing my due diligence, I decided on ARCpoint due to their philosophy and their unique place in the industry.  I have been in business for three years and appreciate the ongoing support along with the focus on positioning ourselves in the industry so that we can differentiate ourselves from the competition.

The support is phenomenal and the system as a whole continues to get better and better as time goes by.  I am very pleased with my decision and am very confident that we will continue to grow and expand throughout the United States and that will only strengthen the system.”  

Ryan Bekins
ARCpoint Labs of Grand Rapids, Michigan
Franchisee since December 2010


“I purchased my franchise in late 2010,  opened my first lab in 2011.  Since then, I’ve opened three other locations.  I’ve been very happy with ARCpoint Labs as a business decision.  I believe that we’re in the right industry, we’re helping people and were meeting a need that is so needed in the community.  I’ve had  nothing but support from the corporate staff.  I would suggest to anyone to take a hard look at ARCpoint Labs as a franchise or business opportunity.”

Tim Rebori
ARCpoint Labs of Kansas City
Franchisee since July 2011


“I was previously in IT for 30 years and after being laid off, had a passion to want to own and operate my own business.  I engaged a specialist that was knowledgeable about franchises.  He provided me with four potential candidates…two that I “nixed” very quickly and two I spent four months going through extensive due diligence.   I am pleased to say that I selected ARCpoint Labs, I’ve been thrilled with my decision and am enjoying being a business owner.”

Jeff Graham
ARCpoint Labs of Cuyahoga Falls, Ohio
Franchisee since January 2012


“I spent many years in corporate America and following that experience,  I was looking for a franchise opportunity and really, I had no knowledge of the drug and alcohol or DNA testing industry… but what most attracted me about this opportunity was it gave me the ability to do something that I felt that I was well suited at, and that was sales and business development activities.   And then the opportunity to have a professional service and a small staff to manage.

And so far,  I’ve been in business for less than a year but the staff at ARCpoint Labs Franchise Group has really exceeded my expectations in terms of getting me trained and launched in the business.  I’ve further been impressed by their ability to seek out new markets and services and really position the franchise system for success going forward.  If you’re looking at a franchise opportunity, I would encourage you, enthusiastically, to take a look at the ARCpoint Labs opportunity.”

Jeff Howard
ARCpoint Labs of Salem, Virginia
Franchisee since January 2013


“…the reason I decided to purchase an ARCpoint Labs franchise was I appreciated the expertise of Felix’s team and one thing I will say on the backside having purchased a franchise, I decided it was and is still a great decision.  Part of that is because I’m on the west coast, they’re (ARCpoint Franchise Group) east coast… I can still get help at 5 o’clock my time when it is 8 in the evening and these guys should be with their families.  I can still get help if I have a situation in the office.”

Barb Faith
ARCpoint Labs of Portland East
Franchisee since May 2013




Qualification Requirements
  • A minimum net worth of $350K.
  • Liquidity of $50K (stocks, 401K, cash, etc.).
  • A personal credit score above 710.
  • No personal or business bankruptcies within the last 5 years.
  • Strong communicator and relates well to others.
  • Possesses a desire to build strong relationships with customers.
  • Has the potential to manage a small group (two to four) of employees.
  • Focuses on training and motivating to create operational efficiency.

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DISCLAIMER: The communications made through this web page should not be construed as an offer to sell a franchise in, nor are the communications directed by or on behalf of Company to the residents of, any jurisdiction that requires registration of a franchise prior to offering and selling the franchise in that jurisdiction. No franchises will be sold to any resident of any such jurisdiction and the required Disclosure Document, if any, has been delivered to the prospective franchisee before the sale in compliance with applicable law. Nothing in this disclaimer should be construed as a waiver of any applicable exemption provisions that may be available to the Company.
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